Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. OxygenPortableUSA.com and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if OxygenPortableUSA.com believes that customer conduct violates applicable law or is harmful to the interests of OxygenPortableUSA.com and its subsidiaries.



  • Privacy Policy
  • OxygenPortableUSA.com use of personal information that you may submit to OxygenPortableUSA.com through this Web site is governed by the OxygenPortableUSA.com Privacy Policy. 

    Privacy Statement:

    OxygenPortableUSA.com is highly sensitive to the privacy interests of consumers and believes that the protection of those interests is one of its most significant responsibilities. In acknowledgment of its obligations, OxygenPortableUSA.com has adopted the following Privacy Policy applicable to information about consumers that it acquires in the course of its business:
    1. Acquisition of Information. We do not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely. 
    2. Our Employees and Privacy. We train all of our employees about the importance of privacy. We give access to information about consumers only to those employees who require it to perform their jobs. 
    3. Security Measures. We make access to privacy-sensitive information subject to rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service. 
    4. Disclosure to Third Parties. We will provide individually-identifiable information about consumers to third parties only if we are compelled to do so by order of a duly-empowered governmental authority, we have the express permission of the consumer, or it is necessary to process transactions and provide our services. 
    5. Privacy and Our Business Partners. When we make our technology or services available to business partners, we will not share with them any more consumer information than is necessary, and we will make every reasonable effort to assure, by contract or otherwise, that they use our technology and services in a manner that is consistent with this Privacy Policy. 
    Questions. If you have questions about this privacy policy, please send an e-mail to info@oxygenportableusa.com. 

    Trademarks

    For list of Trademark information please see the Trademark information at the end of our Catalog. Trademark or Registered names are provided for reference only and are not meant as endorsements. All information is proprietary. Do not duplicate.

    The factual representations regarding the products accurately reflect the manufacturer's representations to OxygenPortableUSA.com. To the extent permissible, OxygenPortableUSA.com will make available to its customers the manufacturer's warranties. The sole and exclusive liability of OxygenPortableUSA.com shall be refund of the purchase price or replacement of the product. In no event shall OxygenPortableUSA.com be liable for incidental or consequential damages. OxygenPortableUSA.com EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Prices may change without notice. Content and published prices are subject to confirmation by your OxygenPortableUSA.com Sales Representative. 


    Telephone calls may be monitored as part of OxygenPortableUSA.com quality process. As part of our continuous efforts to provide the most advanced technology specifications for some of the products listed may vary without notice. Sales on used or demonstration equipment are final



  • Shipping & Delivery
  • Free ground shipping for orders $99 and over and Same Day Shipping

    You can expect your order to ship same day when placed before 3 PM PST Monday through Friday provided it is in stock. You can also expect your package to arrive within 1-5 business days in most cases. A tracking number link will be provided with each order via email.

    At this time, OxygenPortableUSA.com ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii and Puerto Rico. Additionally, OxygenPortableUSA.com ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this website pass to you when the merchandise is delivered to the shipping carrier.

    You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the United States using the shipping method of your choice. 

          

    When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment’s destination. Our shipping charges are determined by the total dollar amount of your order, excluding applicable sales tax. 

    Some products cannot be shipped to international destinations so please submit a message to us from the Contact Us page if you would like to discuss international ordering options.



  • Sales Tax
  • OxygenPortableUSA.com charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.



  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. OxygenPortableUSA.com makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. OxygenPortableUSA.com SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL OxygenPortableUSA.com BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by OxygenPortableUSA.com.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. OxygenPortableUSA.com is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not OxygenPortableUSA.com.

    The inclusion of material on this server does not imply any endorsement by OxygenPortableUSA.com, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although OxygenPortableUSA.com tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.



  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). OxygenPortableUSA.com reserves the right to change its payment procedures at any time without prior notice to you.

    Conditions of Sales and Use policy

    -     All returns are subject to a 25% restocking charge

    -     No merchandise may be returned after 30 days 

    -     Damaged Merchandise and Short shipments must be reported within 48 hours of receipt otherwise the customer accepts the invoice as true and accurate

    Commercial Warranty

    -      To the extent permissible OxygenPortableUSA.com will make available to its customers the manufacturer's warranties. The sole and exclusive liability of OxygenPortableUSA.com shall be refund of the purchase price or replacement of a product. In no event shall OxygenPortableUSA.com be liable for incidental or consequential damages. OxygenPortableUSA.com EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

    -      Customer assumes all costs in shipping to us, and we assume the cost in shipping back to the customer. All replacement/repaired products are shipped UPS Ground unless a rush is requested. The cost of such a shipping upgrade is to be paid by the customer prior to shipment.

    Order Cancellation Policy

    -      Please submit any cancellation via email to info@oxygenportableusa.com or call Customer Service at 714.989.6389

    -      Email cancellations must contain the following: First name, last name, order number, and email address. This information must be identical to the information originally submitted on your order. Please provide contact information so that we may contact you if we have questions in regards to canceling your order.

    -      Every effort will be made to accommodate the cancellation of your order, providing your order has not been charged and/or shipped out. In the event that a cancellation was submitted (via email or phone), and your order has shipped, we will gladly refund the purchase amount - less return shipping and a 25% restocking charge. If you ordered Special Order items and your order cancellation is accepted, you may be charged a 25% restocking fee.

    Refund and Exchange Policy

    Please contact us for a Return Material Authorization (RMA) before returning the un-opened products.

    OxygenPortableUSA.com will accept returns on any unopened product within 30 days of the original ship date. A 25% restocking fee will be subtracted from the original cost and a credit for the difference will be issued within 5 business days of recipient of the returned package. Shipping costs are not refundable. If the order had free shipping when placed, customers are responsible to cover shipping cost incurred when OxygenPortableUSA.com ships the order to the customers.

    Any product that has been opened or used cannot be returned.

    Return merchandise with RMA number to:

    OxygenPortableUSA.com
    ATTN: RMA Returns
    1038 E Bastanchury Rd. #275
    Fullerton, CA 92835

    Refunds sent without an RMA number will be returned to sender.

     



  • Store Hours
  • Hours of Operation:

    Customer Service Support from 9:00 am to 6:00 pm USA Pacific Time (Extended Customer Service hours are available for some product groups and via Online support). Information may be available by e-mail beyond normal hours.

    Sales and Support In the United States and International:

    Phone: 714.989.6389
    Email:  info@oxygenportableusa.com